How to manage my orders in the Smood Restaurant App

Modified on Wed, 21 Aug at 9:19 AM

Guide to easily navigate into my dashboard and manage my orders

Quick tour of my order dashboard

The left bar offers me a simple way to navigate in my dashboard:

On top left, the usual menu icon will give me access to additional features and settings -> Discover how to set my app, manage my stock, find help...

Bellow, I find the 4 icons to navigate in my order dashboard

New: See all incoming orders. I confirm the order when I start the preparation.
in-progress: Visualise the orders that I am currently making. I validate them as soon as they are ready.
Ready: Check the orders ready to be picked. I fill the validation code for my take-away orders
Order history

I always know what is happening

With a mix of colors and visual signals, I can easily organise my work.

Important: The time on right of my orders is the due time when it will be picked.

? Green: New orders

? Orange: Late orders

? Pink: Ready Take-away orders

Order updates: A warning icon is visible when an important change is made to an order. I need to check it as soon as possible

New order notification: if I am away from my tablet, a notification will pop and ring when a new order arrives. Tips: I keep the sound of my device set to the max !

I can manage my orders

Once my order is open, I can easily access all the details to manage it:

Comments from the customer or the support
The products to prepare
The pencil allow me to declare a product unavailable.
Button to print the order (if activated)
On bottom right, I always find the button to get my order to the next step: New -> In progress -> Ready
I can access the order options

Pause new orders

Anytime, for an emergency or if I need a break, I can tap the pause button accessible in the app menu.

I can tap on the resume button to start again.